Welcome to the CRB Support

In order to streamline support requests and better serve you, we utilize a ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Recent Updates: Welcome  CRB

Dear Cust,

Linux server is DOWN,

The Process of removal of CloudLinux along with CageFS and PHP selector on the server due to the bugs which cloudlinux brings causing high I/O and high load spikes at times. We will switch the server to EeasyAapache4 so that you can use PHP selector provided by cPanel MultiPHP Manager which you will find in your cPanel. We will also switch Percona database server to MariaDB server.

Please note that the default PHP version will be 5.6 and PHP 5.3 wil not be available any longer since it's EOL and not supported.

If you have pre-4.1 format password set for your mysql users, it's advised to reset it through cPanel interface as the old password format will not be available any longer.

Maintenance window is around 3-5 hours.

If you have any questions regarding this maintenance, please feel free to contact us. 
We appreciate your patience and look forward to providing the best hosting experience.

Open A New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Open a New Ticket

Check Ticket Status

We provide archives and history of all your current and past support requests complete with responses.

Check Ticket Status

Be sure to browse our Frequently Asked Questions (FAQs), before opening a ticket.

Please Wait!

Please wait... it will take a second!